Privacy Policy

1. Introduction

Cleaner Masters ("we", "us", or "our") operates this mobile application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.

2. Information We Collect

When you register or book a service, we may collect:

• Full name
• Mobile phone number
• Gender (optional)
• Home address for service delivery
• Preferred booking information
• Special instructions provided by you

3. How We Use Your Information

We use your information to:

• Process and manage cleaning service bookings
• Contact you regarding appointments and inquiries
• Provide customer support
• Improve our services and customer experience
• Maintain business and service records

4. Data Storage & Security

Your information is stored securely using Google Firebase Firestore, hosted on Google's cloud infrastructure.

We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure.

We do not sell your personal information to third parties.

5. Data Retention

We retain customer information only for as long as necessary to provide services, maintain business records, and comply with legal obligations.

6. Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data
• Withdrawal of consent

To request any of the above, contact us using the details below.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be reflected by updating the "Last updated" date on this page.

9. Contact Us

Cleaner Masters
📞 Phone / WhatsApp: +91 7709519622
🌐 Website: https://cleanermasters.in
📧 Email: urbanstacklabs@gmail.com